Frequently Asked Questions
Everything you need to know about shopping with tickit.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. Since fit can vary between styles, we recommend checking the specific measurements for each garment to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How long does shipping take?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email with a tracking link. You can also view your order status at any time by logging into your tickit account.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your materials sustainably sourced?
At tickit, we are committed to ethical fashion. Over 60% of our current collection is made from organic or recycled materials, and we are working toward 100% sustainability by 2025.